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Head office:Tripoli, Mohieddin Mohammed Fikini Street – Abu Miliana district
Direct line:0900501501
P.O. box and commercial register:P.O. Box 6892, Hay Al-Andalus | Commercial register 48877
Opening hours:Sunday to Thursday
From 9:00 a.m. to 3:00 p.m.
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  • Domestic transfers
  • International transfers
  • Financing products
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  • Customer service and live requests
  • Reset PIN
  • Update customer details (KYC)
  • Track request status
  • Online banking
  • Alwaha Pay app
  • واحة برو app
  • LYPAY service
  • ONEPAY service
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Licensed payment and transfer networks:
ONEPAY
LYPAY
RTGS
ACH
SWIFT
MoneyGram

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Overview
Bank accountsAl Waha cardsTransfers & paymentsDigital servicesFinancing productsQard HassanWhy Al Waha BankFAQ
Al Waha Bank personal banking services
Al Waha Bank for individuals

Modern banking for an easier life

Save, transfer and shop wherever you are with integrated banking solutions that meet your daily needs securely and in full compliance with Sharia principles.

Open your account nowDigital services

Accounts

Open an account in dinar or foreign currency

Cards

Secure local and international cards

Transfers

Reliable local and international transfers

Digital services

Manage your accounts from your phone

Financing products

Flexible Sharia-compliant financing

Exchange rates

Live currency exchange rates

Bank accounts

Flexible accounts to manage your money securely

Al Waha Bank offers bank accounts designed for individuals, with traditional and digital services that make it easy to manage funds and track transactions.

Local and international payment cards.
Access to a cheque book.
Local and international transfers.
Regular account statements.
Electronic banking services.
Account management via the mobile app.
Instant notifications of account activity.
Access to services through the Bank’s branch network.
Non-resident and expatriate account

Stay connected to your money wherever you are

An account designed for non-residents and expatriates, enabling them to manage their funds and use banking services easily wherever they are.

Required documents:
Valid proof of identity.
National ID number.
Two personal photographs.
Any additional documents the Bank may require under applicable rules and regulations.
Learn about current accountsView account-opening requirements
Al Waha Bank cards

Local and international payment options for your needs

Al Waha Bank offers a range of local and international cards for cash withdrawals, POS payments, online shopping and everyday transactions with ease and security.

Local cards

Maestro card

A local debit card linked directly to your current account, for access to funds, ATM withdrawals, POS payments and online purchases.

Merchant card

A card designed for business owners, helping them make purchases, withdrawals and electronic payments and manage daily transactions efficiently.

Wafra prepaid card

A local card that can be reloaded electronically and used for POS payments and online shopping.

Explore local cards

International cards

Visa Classic

An international card for payments and cash withdrawals on the global Visa network, suited to everyday needs while travelling or outside Libya.

Visa Platinum

An international card for worldwide cash withdrawals, secure online purchases and payments, plus exclusive offers and discounts at selected merchants.

Visa Signature

A card that combines flexibility, security and exclusive benefits, including travel services, Visa Concierge, global offers and access to participating airport lounges, subject to card terms.

Compare Visa cards
Transfers and payments

Move your money inside Libya and abroad

Al Waha Bank offers transfer and payment solutions that help customers send and receive funds and complete financial transactions quickly and accurately.

Local transfers and payments

ONEPAY
ONEPAY

An electronic payment service for payments and transfers, POS and participating merchant payments, and real-time tracking of transactions through digital channels.

LYPAY
LYPAY

A mobile digital payment service for transfers between accounts, electronic payments, transaction tracking and instant notifications.

RTGS
RTGS

A real-time interbank settlement system for high-value transfers and transactions that require immediate, final settlement.

ACH
ACH

An electronic clearing system that processes transfers and payments in scheduled batches, suited to salaries, bills, recurring payments and non-urgent transfers.

Explore local transfers

International transfers

SWIFT
SWIFT

A service for sending and receiving international remittances over a secure global banking network, with tracking via the transfer reference.

MoneyGram
MoneyGram

A fast international transfer solution for sending and receiving funds through a wide agent network, with cash pickup at authorised locations subject to available arrangements.

Explore international transfers
Digital banking

Your banking services, closer to you

Al Waha Bank provides an integrated digital banking platform that helps individuals and businesses manage accounts and complete transactions online and on mobile.

Waha Pay app

Waha Pay lets you manage accounts and complete financial transactions on your mobile (balances, transfers, top-ups, bill payments and instant notifications).

Discover Waha PayActivation guide

Online banking

Use an electronic channel to access your banking services and follow your accounts in line with the Bank’s approved procedures.

Access the service

Security and protection

Al Waha Bank apps use advanced protection systems and modern encryption, together with multi-factor authentication, to help protect data and financial transactions in line with approved banking standards.

Personal financing products

Flexible solutions for every need

Al Waha Bank offers a range of financing products for individuals, provided in accordance with Sharia principles, with comfortable repayment plans and simplified procedures.

Installment sale

Acquire the goods you need and repay in affordable instalments that suit your income, in line with Sharia rules and with simplified procedures.

Learn about installment sale

Ijara al-Manafi

Ijara al-Manafi finances a range of services that meet the needs of individuals and families:

Discover Ijara al-Manafi

Wafed card

A card designed for residents and expatriates, enabling them to manage funds, make payments and withdraw cash in Libya with ease and security.

Discover the Wafed card
Qard Hassan programmes for individuals

Support for seasonal needs, interest-free

Al Waha Bank stands with you for family occasions and seasonal needs through Qard Hassan programmes that provide interest-free financing with affordable instalments, so you can meet your needs with ease and dignity.

Holy Month programme

Welcome Ramadan with peace of mind

A Qard Hassan that helps you cover the expenses of the holy month, with repayment in affordable, interest-free instalments.

Discover the Holy Month programme

Back-to-school programme

Prepare for the school year without extra burden

A Qard Hassan that covers school expenses and supplies for your children, with fast procedures and an affordable repayment plan.

Discover the back-to-school programme

Adhiyati programme

Fulfil the Sunnah of Udhiyah with ease

Adhiyati helps you cover the cost of the sacrifice during Eid al-Adha through an interest-free Qard Hassan with comfortable instalments.

Discover the Adhiyati programme
Explore Qard Hassan programmes
Why Al Waha Bank?

A complete, secure banking experience

01

Range of services

Accounts, cards, transfers, financing and digital services for individuals and businesses.

02

Easy access

Services available through branches and digital banking channels.

03

Safety and reliability

Protection systems, encryption and multi-factor authentication.

04

Sharia-compliant solutions

Financing products offered under Sharia contracts and controls.

05

Customer support

Help, enquiry and complaint channels available to customers.

Currency exchange rates

Follow exchange rates with ease

Use the live rates tool to view the currency exchange rates available at Al Waha Bank, so you can stay informed about information related to your financial transactions.

View exchange rates
Al Waha Bank branch network

Banking services closer to you

Al Waha Bank branches serve a number of Libyan cities and areas, including Tripoli, Misrata, Zliten, Janzour, Tajoura, Zawiya, Zuwarah, Tarhuna, Ubari and Benghazi.

View the branch map
Help and support

We are here to help

You can contact Al Waha Bank for support and information on accounts, cards, transfers, digital services and financing products.

Contact the Bank and branchesPhone and live chatBranch mapFAQAccount questionsFinancing product questionsDigital services activation guideFees and documentsSubmit a complaint
Contact usSubmit a complaintView FAQ
FAQ

Quick answers about Al Waha Bank services

You can review the account types and required documents, then visit a Bank branch to complete the approved procedures.
The app lets you follow your accounts, make transfers, top up mobile credit, buy internet bundles, pay bills and receive instant notifications.
You can use SWIFT or MoneyGram according to the procedures and services available at the Bank.
They include Ijara al-Manafi, installment sale, the Wafed card and Qard Hassan programmes.
You can contact the Bank by phone or live chat, visit the nearest branch, or use the complaint and support form.

Start your banking experience with Al Waha Bank

Discover a range of accounts, cards, transfers, digital services and financing products designed for your daily needs and future ambitions.

Explore personal bankingOpen your accountAccess digital servicesContact us